Resource Library

Download and view the great examples of how ITCRA Members are profiling their Membership. 

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Download the LAFHA and FBT Consultation Paper here and to download the LAFHA Survey Report here

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Download the WHS Consultation, Co-operation & Co-ordination - Code of Practice here

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Download the 2011 ITCRA Christmas Presentation "Twas the night before Christmas"  here - some timely reminders based on an old Christmas classic.

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Ageing and the Barriers to Labour Force Participation in Australia - December 2011

Consultative Forum on Mature Age Participation

Consultative Forum Fact Sheet - December 2011

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ACE Insurance Ltd vs Trifunovski [2011] 18 November 2011. Click Here

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Victorian Ombudsman - Investigation into ICT enable projects November 2011. Click Here

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ITCRA Leading the Way in Skills Matching Awareness with this Report to AGIMO.

As a general rule, ICT faces ongoing, rapidly-changing needs in terms of technical skills, such as in the particular software programs its workers must use and the hardware that programs must run on. It also faces a less-acknowledged but equally important ongoing issue in addressing its structural and cultural challenges in terms of its ability to entice and maintain a diversity of workers. Fixing skills mismatches while ignoring cultural and structural issues will not improve some of these key problems facing Australia’s ICT industry.

Read MORE
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The Queensland Government - Long Service Leave Fact Sheet available for download here.

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NSW Liberals and Nationals - Job Action Plan available for public download here.

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ITCRA Quarterly Trends Report including SkillsMatch Dashboard -October 2011 released
Members can downlod the full report here (login required)

Non-Members can download the October ITCRA Trends Report Snapshot including SkillsMatch dashboard here
(PREVIOUS REPORTS: May ITCRA Quarterly Trends Report snapshot available here &  July Media release and SkillsMatch dashboard here)

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NEW: ITCRA Voice Research Paper : Disability and ICT: Re-think the Equation and Review the Opportunity now available.

Executive Summary available for public download

Full report available for ITCRA Members in Members Only Area or available for non-Members to purchase. Please contact info@itcra.com or 03 8622 4700

ITCRA Annual Report 2010/11 released. Download here.

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ITCRA Member Supporter Members Telecom offer a wide variety of conferencing services that can improve productivity & reduce expenses. Click here for more information or contact Members Telecom for an obligation and cost free conference review.

Is your internet slow? Special offer for ITCRA Members - click here

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Victorian Resource - The new Equal Opportunity Act 2010, commenced on 1 August 2011.
The Victorian Commission’s “Quick Guide” is now available and ITCRA has covered the legislation briefly in the EEO Part 1 Primer and in more detail in the Anti Discrimination Presentation – Part 2 – which are all FREE to Members as part of the Certification program.

Download the "Quick Guide"

Download the iThink order form  to access the ITCRA presentations (FREE to Members)
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Download-Workpros Workplace Pulse Quarterly Survey: Bullying and Equal Employment Opportunity.
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Download the Draft for Public Comment- Australian Standards: Gender-inclusive job evaluation and training.

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Itcom, an ITCRA member is very pleased with the telephony audit service offered by Members Telecom as part of their ITCRA Supporter program - read their testimonial here.
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Download the latest reports on migration policies and trends produced by the Department of Labour in New Zealand.
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ITCRA Quarterly Trends Report including SkillsMatch Dashboard -July 2011 released
Members can downlod the full report here (login required)
Non-Members can download the Media release and SkillsMatch dashboard here

(Previous ITCRA Quarterly Trends Report snapshot available here)
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ITCRA and RCSA Joint Submission - Reporting of Taxable Payments to Contractors in the Building and Construction Industry Consultation Paper - July 2011

 Reporting of Taxable Payments for Contractors in the Building & Construction Industry – Consultation Paper

12 July 2011

ITCRA and RCSA have submitted a joint submission to the Department of Treasury in response to the Reporting of Taxable Payments to Contractors in the Building and Construction Industry Consultation Paper.

Julie Mills, CEO of ITCRA, says that although building and construction is not a key focus for ITCRA, Members of the Associations’ joint Independent Contractors Working Group believe that these changes could have a flow-on impact to the ICT sector. Moreover, she said, “If the Government’s proposed changes are implemented, they would affect other sectors of ITCRA Members’ businesses.”

Ms Mills said it’s vital to recognise the importance of equity and sustainability within the Australian economy.

“The scheme proposed by the Department of Treasury imposes a disproportionate cost upon business to collect information that could and should be collected by the Australian Taxation Office. Any new obligations, should they arise, will result in massive increases in reporting costs and significant time implications,” said Ms Mills.

“Our joint submission recommends that on-hire worker service payments should be exempt from reporting, given that Australia’s existing taxation legislation requires on-hire firms to withhold PAYG tax from unincorporated independent contractor payments defined as ‘labour hire’. This effectively means that the need to report further on such payments would be an unnecessary impost,” she said.  

The joint submission from ITCRA and RCSA states that both Associations are keen to work with the Australian Tax Office to develop a more workable solution for all parties and acknowledges the willingness of Treasury to undertake an open discussion via this submission process.

As part of the ongoing consultation process, ITCRA and RCSA representatives have been invited to participate in consultative forums held by Treasury and the ATO. These forums will discuss the implementation issues associated with the Reporting Taxable Payments measure, particularly with regards to what is to be reported and who will be required to report.

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IBSA release report 

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ITCRA Professional Membership

The data from the survey in 2010 was vigorously discussed and, as more Members join the survey, it is expected that the picture of how the industry remunerates and benchmarks itself will make this report an essential tool for all Member companies.

Some key points from the survey include:

Best Practice with respect to remuneration

Critical benchmark findings from the survey indicated the following:

• Median EBIT to gross margin 16.3%
• Median wages to gross margin 35.6%

Staff Retention

Staff turnover was on average 21.5% with an interquartile range from 10.4% to 33%.

If we consider general industry then we observe that long term trends in turnover are between 8% to 14%.

Pay Design

The report suggests organisations should review their incentive program to ensure that the performance hurdles are appropriate and that they are broad enough to cover both financial and non-financial targets and that there is flexibility as the market changes.

ITCRA Members who participate in the survey receive an individualized company report and in November each year ITCRA will publish a generic report. To download the registration form to participate in the report click here
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Age Discrimination
Download - Key Assumptions from the National Seniors Paper
Download - The Elephant in the Room - Age Discrimination in Employment, April 2011

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SkillsMatch Research Program

ITCRA has commissioned research papers to help Members and the public develop a better understanding of workforce and labour market in the ICT recruitment sector.

The following Research Papers are available to Members in ITCRA Voice Research Papers within the Members Only Area of the ITCRA website.
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ITCRA's 3 Steps To Work Safety Law Compliance

Stratecom Work Safety, an ITCRA Business Excellence Supporter, has in partnership with ITCRA, developed Model ICT Contracting Work Safety Management System documentation and training to support the implementation of a base level work safety management system. 

Click here to download
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NEW: 'Women in ICT: Discrimination Starts with a Stereotype'
Published: April 2011
Women in ICT who take up technical positions get paid up to 28% less than their male counterparts. 

'Women in ICT: Discrimination Starts with a Stereotype,' draws on data from the ITCRA SkillsMatch database to show that certain roles in the sector attract more women, while other roles pay them less.
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'Mature Age Workers in ICT: Foundations, Effects and Approaches to Ageism'
Published: January 2011
While the ICT industry's workforce is skewed towards younger workers, the underlying causes for this situation have not been well-understood. The latest Discussion Paper presents available knowledge on the issue and importantly what ICT businesses, recruiters and governments can do to improve the situation for older workers.
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'ICT Skills Shortages 2010'
Published: October 2010
ITCRA's research paper "ICT Skills Shortages 2010" has been commissioned as a 'snap-shot' of the ICT recruitment sectors, demographics and level of skills shortages in Australia and New Zealand.
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'ICT Recruitment 2010'
Published: August 2010
The first edition 'ICT Recruitment 2010' provides stakeholders of the ICT industry with a better understanding of the employment landscape, bringing together information from a range of sources and finding the consistencies between them.
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ITCRA is continually being asked to develop a position of thought leadership in the ICT employment sector, this data is a core platform that is needed to establish ITCRA's credentials.

Quintessential, as an ITCRA Research Supporter, has made available their PeoplePulse survey tool - which ensures all information is secure and cannot be seen by other parties, including ITCRA - only the collated results and interpretations will be available.

ITCRA would like to thanks those company Member representatives who complete these surveys - your assistance is invaluable.

To access the research reports and view the full commentary see below:

ITCRA Pulse #4 - Australia 
23 Members responded

Age Research - "ICT recruitment companies have an opportunity to increase their internal utilisation of untapped workers."

ITCRA Pulse #3 - Australia
27 Members responded
 
ITCRA Pulse #3 - New Zealand
4 Members responded

"ICT recruiters are in general prepared for full employment even though they do not believe that either country is in that position." 

ITCRA Pulse #2
21 Members responded

"The results suggest that ICT Recruitment, as a specialization, may represent between 5-10% of the recruitment sector and up to 30% of the contrating market.

ITCRA Pulse #1

"The indicate that ICT as a specialization, may represent between 5-10% of the recruitment sector and up to 30% of the contractor market."

Other Research of Interest

Gender Agenda: Unlocking the power of diversity in the boardroom
An Insync Surveys study in conjunction with Gender Worx and Board Benchmarking. 
Click here to download

ITCRA Connect Research Presentations
Through the Looking Glass- ITCRA Qld 2010
Through the Looking Glass Summary

ITCRA Member Notices

So you are a Member of ITCRA Ltd
Click here to download the ITCRA Reference Note

Click here to download ITCRA's Annual Report 2009/2010

Legislative Reference Notes

Australian Tax Office Warning

The ATO has warned labour hire and recruitment firms against the practice of recommending a tax minimisation strategy whereby a worker attempts to split their income (usually with their spouse) through the use of a trust.

More information here

Paid Parental Leave

The Australian Government Department of Families, Housing, Community Services and Indigenous Affairs (FaHCSIA) has provided key information on the Paid Parental scheme that came into effect on 14 July 2010.

ITCRA has been asked to ensure its Members and their clients have clear, accurate and factual information available. Click here to download the information.

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